CGI’s budget formulation analytics concept is designed to integrate seamlessly with federal ERP platforms such as Momentum. By combining historical budget data with CGI’s deep expertise in federal financial management, we are developing an innovative, Salesforce-powered approach that leverages DataCloud 360, Tableau Next, and Agentforce to reimagine how agencies plan, analyze, and shape their budgets.
Across various implementations, CGI has applied Salesforce solutions to achieve:
99.999% system availability
Less than 8-month enterprise deployments
Real-time data exchange replacing batch processing
24/7 digital service access
3.3M+ citizens supported
$7.8B annual program transactions enabled
Millions in avoided improper payments
Reduce cycle time: Automate manual steps across the payment lifecycle
Improve audit readiness: Real-time compliance dashboard
Prevent improper payments: CGI's fraud, waste and abuse analytics integrated with Salesforce workflows
Accelerate modernization: Out of the box capabilities + proven ERP integration
CGI with AWS and Salesforce launched a federal agency modernization project in 2023. The objectives were clear: replace the aging on-premises CRM system, integrate a modern call center solution, and enhance the user experience for accessing account balance and disbursement information.
Read the case study
CGI delivers Salesforce-powered solutions tailored to federal priorities, driving backoffice transformation, embedding AI-native capabilities and enabling total asset visibility. Our approach strengthens cybersecurity, combats fraud, waste and abuse and accelerates mission outcome with scalable, secure platforms.
Download the factsheet
Let about how CGI OverCite enables state and local government agencies to modernize and streamline regulatory systems in a secure, configurable platform that enhances efficiency and improves service delivery to citizens.
View the case study